Payment and refund terms

1. What you can try before paying

The centre's assistant on the site and in your cabinet, the metrics diary and the supplement checklist are available before any payment. We arranged it this way deliberately, so that you are not paying blind.

The full test-results review (299 USD until 1 December 2026, Los Angeles time, then 500 USD; processing fee included) and the support programmes are paid under the offer contract. The review begins immediately after payment, so the same rules apply to it as to the support programmes — they are set out below.

2. When the work begins

A paid support programme begins on the day your payment is confirmed: your case is activated in the system and Professor Python starts reviewing your materials. From that moment the time and personal attention of the author of the method have been invested — and they cannot be taken back.

This is why no refund is provided after payment. It is the term set out in clause 8 of the offer agreement, which you accept before paying.

3. What you confirm before paying

There are two tick boxes on the payment page, and both are required. The first is that you have read the offer and accept its terms. The second is that you are asking for the work to begin immediately and understand that, because performance begins immediately, the right of withdrawal from the contract provided for by the legislation of some countries does not apply, and that no refund is provided after payment.

Both ticks are recorded with the date, the version of the offer and the language you read it in. That protects you too: it is visible exactly what you were shown at the moment of payment.

4. What the amount is made of

Condition assessment, test-results review and a preliminary consultation on a personal rehabilitation protocol costs 299 USD as a one-time payment.

Personal Support costs 1,300 USD for each paid 30-day period. On the first payment you choose from 1 to 12 months, and the amount equals 1,300 USD multiplied by the number of months selected.

Professor Python's formula for the paid period is complimentary and is not sold separately. Delivery is included in the Personal Support price; there is no separate service or delivery charge.

If a tax applies to the purchase under the laws of your country or region, the payment provider calculates it separately at checkout.

5. If something goes wrong on our side

If events beyond our control temporarily interrupt the support programme, your time is not lost: the term of the programme is extended by that period, and we tell you through your cabinet or by email. That is clause 10 of the offer.

We do not cancel a paid support programme unilaterally. If for some reason we could not carry it out at all, we would contact you and settle the matter personally — that case is not described in advance because it has not happened, and settling it with a template would not be honest.

6. A billing error is a different matter

No refund is provided for work already begun. But if money was taken for something that did not happen, that is not payment for a service — it is an error, and we correct it.

We return the funds in full if: the payment went through twice for the same plan; the charge was made but access to the support programme never opened; or an amount different from the one shown on the payment page was charged.

Write to pythonsusa@gmail.com with the date and the amount of the charge. We reply within 3 working days and return the funds by the same route the payment was made.

7. If you want to dispute a payment with your bank

This page does not remove the rights your bank or payment system gives you. But before opening a dispute, write to us: if it is a billing error, we will return the money faster than the bank's procedure runs.

An open dispute pauses work on the case until it is resolved — not as a penalty, but because the funds are frozen while the dispute lasts.

8. Extending Personal Support

The initial prepaid duration is selected before payment. A paid period that has already begun is not shortened in exchange for a partial refund.

If you enabled automatic renewal, after the initial prepaid term ends the next renewal is for 30 days at the then-current price. Automatic renewal can be turned off before the next charge.

9. Where to write

For any question about payment: pythonsusa@gmail.com, or the Support page in your cabinet. We answer email within 24 hours on working days.

If anything in the terms is unclear, ask before you pay. We answer such questions personally and never consider them a nuisance.